Member Login

By creating a secure online account in MyChart, you can:

  • View your plan documents
  • Access your Explanation of Benefits statements
  • Request a Member ID card

Your Plan Documents

Quickly access your plan documents without logging into your MyChart account. Simply enter your member ID number in our Document Lookup tool and voila!

Health Resources

Our Health Information and Programs page makes it easy for you to learn more about the programs and services available to you,  such as our complex case management and disease management programs. This page has the information, tools and resources you need to stay healthy.

Member Newsletters

Our quarterly newsletters for Senior Preferred members feature the latest benefit news and articles on health-related topics that address the needs and concerns of our members. We mail the newsletters to members four times a year. View past and current newsletters here.

Member Forms

If you misplaced a form and need another copy, you can call Customer Service or find a copy here to print.

Appeals and Grievances

You, your prescriber, treating provider, or authorized representative may request an initial decision or appeal using the contact information on this page.


To learn more about how Senior Preferred uses and protects your personal information, please read our Notice of Privacy Practices.

This webpage was updated on February 18, 2019.