Each year, the Centers for Medicare and Medicaid Services (CMS) rates how well Medicare Advantage health and drug plans perform. The most recent ratings awarded Senior Preferred HMO an overall 5 out of 5 stars for 2020.*
More about the ratings
Medicare’s overall plan rating measures the quality of the health and Part D drug services a health plan provides. CMS monitors health plan quality and reviews hundreds of health plans offering both Part C (medical) and Part D (pharmacy) benefits, measuring the quality of the services provided. CMS monitors dozens of measures including:
- How often members receive appropriate health screenings, vaccines and checkups to help them stay healthy;
- How often members with chronic conditions receive appropriate tests and treatments to help manage their conditions;
- Member satisfaction ratings, complaints and customer service.
Plan ratings give consumers a summary score — based on data from member surveys, clinician and plan reporting, and regular monitoring activities — to make it easy to compare plans. With a Five-Star rating, Medicare customers can expect a high-quality experience from Quartz’s participating providers. Medicare customers can also switch to a Five-Star plan once during the special enrollment period of December 8, 2019, through November 30, 2020.
*The star ratings are assessed each year and may change from one year to the next.
This web page was updated on October 28, 2019.